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COVID 19 & Shipping Info

Due to the current pandemic please allow extra time for your orders to arrive. Shipping times are not accurate and we are experiencing delivery times that are sometimes up to twice as long as normal. Please make sure you make your purchases with enough time, there is a chance it will be delayed and it is out of our control.

We are practising social distancing and taking extra precautions to ensure that all of your orders are fulfilled safely. We are also limiting our shipping days to twice a week (Tuesdays and Fridays), so please take this into consideration. Thank you for your support.

Shipping Estimations

As stated above we are experiencing delays due to the pandemic. Shipping times are only an estimate. 

UK Shipping: 1-4 working days 
(Prints are 5-12 Days. Prints are made to order so they take longer).

Europe: 1-2 weeks

USA: 1-3 weeks

Canada: 2-6 weeks

South America: 2-8 weeks

Australia: 2-6 weeks

Asia: 2-8 weeks

Africa: 2-6 Weeks

When To Contact Us 

If you think an order is late before messaging us please allow:

UK: 5 Working Days
Europe:
21 Days
Outside Of Europe:
28 days


CUSTOM CHARGES/
IMPORT TAX

Some international orders may be subject to additional customs charges. This varies by country, please check with your local customs (or search online) to see if your country charges for imported goods from the UK. Any additional tax fees that may occur are not included in the price or P&P and must be covered by the customer. This doesn’t apply to all orders so please check before making a purchase.

Returns Policy

We have a reasonable returns policy on items that are still in a sellable condition when returned to us. We will exchange or refund items in the UK and Europe within 28 days of purchase. International orders outside of Europe have 60 days. Gift Vouchers are non refundable. 

You can contact us at: info@neverstaydead.co.uk